Copyright © 2025 Australian Qualifications & Training Overseas. All Rights Reserved.
Welcome to AQATO! We provide skills development and assessment preparation services to support technical skills interview (Services), as set out in more detail on our website (Site). These Services are separate to our skills assessment services offered on behalf of Australian Trade Training College (ATTC). You can access the skills assessment application services here.
In these Terms, when we say you or your, we mean you as an individual if you are accepting these Terms for yourself. If you are accepting these Terms on behalf of an entity (such as your employer) and you are authorised to do so, then you or your means that entity. When we say we, us, or our, we mean Global Skills Development Pty Ltd (ACN 622 891 990). These terms and conditions (Terms) form our contract with you, and set out our obligations as a service provider and your obligations as a customer. You cannot use the Services unless you agree to these Terms.Some capitalised words in these Terms have defined meanings, and each time that word is used in these Terms it has the same meaning. You can find a list of the defined words and their meaning at the end of these Terms.
Please read these Terms carefully before you accept. We draw your attention to:
We may receive a benefit (which may include a referral fee or a commission) should you visit certain third party websites through a link in the Services, or for featuring certain goods or services on the Services.
These Terms do not intend to limit your rights and remedies at law, including any of your Consumer Law Rights.
1.1 These Terms apply from the time you agree to these Terms, until the date these Terms are terminated in accordance with
their Terms (Term). To use our Services, you must purchase the Services via the Site. Upon purchase, you will be provided
with access for the applicable period, as set out on our Site (Access Period). Your Access Period forms part of the Term, but the Term may continue beyond the expiration of your Access Period if not otherwise terminated.
1.2 Subject to your compliance with these Terms, we will provide you with access to the Services.
1.3 We will not be responsible for any other services unless expressly set out in these Terms or on our Site.
1.4 If we provide you with access to any new or beta services, you acknowledge that because of the developmental nature of such services, you use them at your own risk and we have no obligation to maintain or provide error corrections. Any new or beta services we provide you with access to are for evaluation purposes only and not for production use, and we may discontinue those services at any time at our sole discretion.
1.5 We may amend these Terms at any time, by providing written notice to you. By clicking “I accept” or continuing to use the Services after the notice or 30 days after notification (whichever date is earlier), you agree to the amended Terms. If you do not agree to the amendment, you should cease using the Services.
2.1 Our Services are designed to provide you with information, practice tests, and preparation for technical skills interviews for your visa application. While we strive to offer high-quality training and preparation, we do not guarantee any specific outcomes.
2.2 You acknowledge and agree that:
(a) the success of your technical skills interview, visa application, or employment search depends on various factors beyond our control, including your individual performance, the specific requirements of potential employers or immigration authorities, and prevailing market conditions;
(b) our Services do not guarantee:
(c) you are solely responsible for your performance in interviews, the content and submission of any visa or registration applications, and your job search efforts.
3.1 You must sign up for an Account in order to access and use the Services.
3.2 You may register for an Account using your Google account (Single Sign-On Account). If you sign in to your Account using a Single Sign-On Account, you authorise us to access information from your Single Sign-On Account including your name and contact information.
3.3 While you have an Account with us, you agree to:
(a) keep your information up-to-date (and ensure it remains true, accurate and complete);
(b) keep usernames and passwords secure and confidential, and protect them from misuse or being stolen; and
(c) notify us if you become aware of, or have reason to suspect, any unauthorised access to your Account or any logins linked to your Account.
3.4 If you close your Account, you will lose access to the Services.
4.1 You must pay all amounts due under these Terms in accordance with these Terms or as set out on our Site (as applicable).
4.2 Details of our Services, including features, limitations, Access Periods, and fees are set out on our Site. Access Periods may vary depending on the nature of the Service offered. We may introduce new Services or modify existing ones from time to time. Any such changes will be reflected on our Site. All Services must be paid for at the time you order the Service on our Site. If you do not pay for the Services, you cannot access the portal to our Services.
4.3 Our payments methods will be set out at the time you purchase the Services. If you choose to pay your fees using one of our third-party payment processors, you may need to accept their terms and conditions (if this is the case, these will be set out at the time you make payment).
4.4 You must not pay, or attempt to pay, any fees due under these Terms or as a result of your use of the Services by fraudulent or unlawful means. If you make payment by debit or credit card, you must be the authorised card holder. If payment is made by direct debit, by providing your bank account details and accepting these Terms, you authorise our nominated third-party payment processor to debit your bank account, and you confirm that you are either the holder or an authorised signatory of that bank account.
4.5 If any fees due under these Terms or as a result of your use of the Services are not paid on time, we may:
4.6 You are responsible for paying any levies or taxes associated with your use of the Services, for example sales taxes, value-added taxes or withholding taxes (unless we are required by law to collect these on your behalf).
5.1 We own or have licenses to all content displayed on our Site (Content). You do not have any ownership rights in any content on our Site. Subject to your compliance with these Terms, we grant you a non-exclusive, revocable, non- sub-licensable and non-transferable licence to view the content, solely for your own personal use.
5.2 During the Term, we grant you a right to use our Services and the Content in accordance with these Terms. This right cannot be passed on or transferred to any other person.
5.3 When you purchase our Services, we grant you the right to access the purchased Service during the Access Period. These rights cannot be passed on or transferred to any other person.
5.4 You must not:
6.1 While we strive to always make the Services available to you, we do not make any promises that these will be available 100% of the time. The Services may be disrupted during certain periods, including, for example, as a result of scheduled or emergency maintenance.
6.2 The Services may interact with, or be reliant on, products or services provided by third parties, such as cloud hosting service providers. To the maximum extent permitted by law, we are not liable for disruptions or downtime caused or contributed to by these third parties.
6.3 We will try to provide you with reasonable notice, where possible, of any disruptions to your access to the Services.
7.1 We own all intellectual property rights in our Services (including our Site). This includes how our Site looks and functions, as well as our copyrighted works, trademarks, inventions, designs and other intellectual property. You agree not to copy or otherwise misuse our intellectual property without our written permission (for example, to reverse engineer or discover the source code of our intellectual property), and you must not alter or remove any confidentiality, copyright or other ownership notice placed on our Site.
7.2 We may use any feedback or suggestions that you give us in any manner which we see fit (for example, to develop new features), and no benefit will be owed to you as a result of any use by us of your feedback or suggestions.
Your Data
7.3 We do not own any of Your Data, but when you enter or upload any of Your Data into our Site, you grant us the right to access, analyse, backup, copy, store, transmit, and otherwise use Your Data while you have an Account with us (and for a reasonable period of time afterwards). We may use Your Data (or disclose it to third party service providers) to:
7.4 You acknowledge and agree that because of the nature of the internet, the processing and transmission of Your Data by us may occur over various networks.
7.5 You are responsible for (meaning we are not liable for):
7.6 When you use our Services, we may create anonymised statistical data from Your Data and usage of our Services (for example, through aggregation). Once anonymised, we own that data and may use it for our own purposes, such as to provide and improve our Services, to develop new services or product offerings, to identify business trends, and for other uses we communicate to you. This may include making such anonymised data publicly available, provided it is not compiled using a sample size small enough to make underlying portions of Your Data identifiable.
7.7 If you do not provide Your Data to us, it may impact your ability to receive our Services.
AI Systems
7.8 We may use AI Systems to provide you with our Services, including to generate and shuffle questions for our multiple-choice practice tests.
7.9 Although we use AI Systems, we agree that we will not use any of your Confidential Information, Personal Information, Your Data or any other data or information provided by you to train, develop, improve or enhance any artificial intelligence or machine learning models, algorithms or systems, whether owned by us or any third party. We will use your Personal Information in accordance with our privacy policy, available on the Site.
8.1 While using the Services, you may share confidential information with us, and you may become aware of confidential information about us. You agree not to use our confidential information, and to take reasonable steps to protect our confidential information from being disclosed without our permission, and we agree to do the same for your confidential information. This also means making sure that any employees, contractors, professional advisors or agents of ours or yours only have access to confidential information on a ‘need-to-know basis’ (in other words, the disclosure is absolutely necessary), and that they also agree to not misuse or disclose such confidential information.
8.2 However, either you or we may share confidential information with legal or regulatory authorities if required by law to do
so.
8.3 We collect, hold and disclose and use any Personal Information you provide to us in accordance with our privacy policy, available on the Site, and applicable privacy laws.
8.4 You must only disclose Personal Information to us if you have the right to do so (such as having the individual’s express
consent).
8.5 We may need to disclose Personal Information to third parties, such as our related companies or our service providers (for example, IT and administrative service providers and our professional advisors).
8.6 Where we are required by law to report on our activities, you acknowledge that from time to time we may request certain information from you in order to meet our requirements, and you agree to provide us with such information within the timeframes reasonably requested by us.
8.7 This clause 7 will survive the termination or expiry of these Terms.
9.1 In some jurisdictions, you may have guarantees, rights or other remedies provided by law (Consumer Law Rights), and these Terms do not restrict your Consumer Law Rights. We will only be bound by your Consumer Law Rights and the express wording of these Terms.
9.2 Subject to your Consumer Law Rights, we do not provide a refund for a change of mind or change in circumstance.
9.3 If you accept these Terms in Australia, nothing in these Terms should be interpreted to exclude, restrict or modify the application of, or any rights or remedies you may have under, any part of the Australian Consumer Law (as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth)).
9.4 This clause 8 will survive the termination or expiry of these Terms.
10.1 To the maximum extent permitted by law, we will not be liable for, and you release us from liability for, any Liability caused
or contributed to by, arising from or in connection with:
10.2 Regardless of whatever else is stated in these Terms, to the maximum extent permitted by law:
10.3 This clause 9 will survive the termination or expiry of these Terms.
Suspension
11.1 We may suspend your access to the Services where we reasonably believe there has been any unauthorised access to or use of the Services (such as the unauthorised sharing of login details for the Services). If we suspend your access to the Services, we will let you know within a reasonable time of doing so, and we will work with you to resolve the matter, or if it cannot be resolved, then we may terminate these Terms and your access to the Services will end.
Termination
11.2 We may terminate these Terms (meaning you will lose access to the Services) if:
11.3 You may terminate these Terms if:
11.4 You may also terminate these Terms at any time by notifying us through your Account or to our email for notices (as set out in clause 11.8 ), and termination will take effect immediately.
11.5 Upon termination of these Terms, we will retain Your Data (including copies) as required by law or regulatory requirements.
11.6 Termination of these Terms will not affect any other rights or liabilities that we or you may have.
11.7 This clause 10 will survive the termination or expiry of these Terms.
12.1 Assignment: You may not transfer or assign these Terms (including any benefits or obligations you have under these Terms)
12.2 Disputes: Neither we or you may commence court proceedings relating to any dispute, controversy or claim arising from, or in connection with, these Terms (including any question regarding its existence, validity or termination) (Dispute) unless we and you first meet (in good faith) to resolve the Dispute. Nothing in this clause will operate to prevent us or you from seeking urgent injunctive or equitable relief from a court of appropriate jurisdiction.
If the Dispute is not resolved at that initial meeting:
12.3 Events Outside Our Control: We will not be liable for any delay or failure to perform our obligations (including the
Services), if such delay or failure is caused or contributed to by an event or circumstance beyond our reasonable control.
12.4 Governing law: These Terms are governed by the laws of Victoria, and any matter relating to these Terms is to be determined exclusively by the courts in Victoria and any courts entitled to hear appeals from those courts.
12.5 Illegal Requests: We reserve the right to refuse any request for or in relation to the Services that we deem inappropriate, unethical, unreasonable, illegal or otherwise non-compliant with these Terms.
12.6 Marketing: You agree that we may send you electronic communications about our products and services. You may opt-out at any time by using the unsubscribe function in our electronic communications.
12.7 Nature of Legal Relationship: These Terms do not create, and should not be interpreted so as to create, a partnership, joint venture, employment or agency relationship between us and you.
12.8 Notices: Any notice you send to us must be sent to the email set out at the beginning of these Terms. Any notice we send to you will be sent to the email address registered against your Account.
12.9 Professional Services Disclaimer: The Services do not constitute, and are not a substitute for, financial, legal or risk management advice.
13.1 In these Terms:
Account means an account accessible to the individual or entity who signed up to the Services.
AI System means any machine-based system that can, for given sets of objectives, generate outputs such as predictions, recommendations, decisions, or content that can influence the environment it interacts with, and includes generative AI tools, large language models, chatbots, and AI-assisted productivity tools.
Consequential Loss includes any consequential loss, special or indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise. However, your obligation to pay us any amounts for access to or use of the Services (including the Services) will not constitute “Consequential Loss”.
Liability means any expense, cost, liability, loss, damage, claim, notice, entitlement, investigation, demand, proceeding or judgment (whether under statute, contract, equity, tort (including negligence), indemnity or otherwise), howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent and whether involving a third party or us or you or otherwise.
Personal Information means any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information or opinion is recorded in a tangible form or not.
Services means the services we provide to you, as detailed at the beginning of these Terms.
